Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Decoruniverse.com. We understand that sometimes products may not meet your expectations or there may be issues with shipping or damages. We offer a hassle-free and convenient return policy to ensure customer satisfaction. If you are not fully satisfied with your purchase, you can initiate a return within 30 days of delivery. Simply contact our customer service team who will guide you through the process. Please note that the product must be in its original condition, unused, and in its original packaging for a successful return or exchange. Once the returned item is received, we will process your refund or exchange promptly. Please refer to our Returns and Exchanges policy for more details.