What is Datawind Ltd's return policy?
Datawind Ltd's return policy ensures customer satisfaction and aims for hassle-free returns. If the product purchased directly from Datawind's website or authorized retailers is found to be defective or damaged upon arrival, customers must contact customer support within 10 days of receiving the product. Datawind Ltd provides a warranty period during which any manufacturing defect will be rectified or the product will be replaced, if necessary. However, if the customer wishes to avail of a refund instead, Datawind Ltd offers a 30-day money-back guarantee. It is important to note that return shipping expenses are the responsibility of the customer unless otherwise specified by Datawind Ltd. For more details on the return process, customers are advised to refer to the company's official website or contact their customer support team.
Answered Nov 1, 2023
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