© GetHuman Inc.

What should I do if my shipment is delayed?

Asked 5 months ago
If a shipment with DHL Express (UK) is delayed, there are several steps a customer may consider taking to address the issue. First, it is advisable to check the tracking information available on the DHL website. The tracking page typically provides the most current status of the shipment, including any updates regarding delays. This may help identify the reason for the delay and the estimated time of arrival. In addition to checking tracking details, it may be beneficial to review any communication received from DHL regarding the shipment. Sometimes, customers receive notifications about weather conditions, operational issues, or customs clearance processes that could be impacting the delivery timeline. Another useful approach is to reach out to the local DHL Express service center. They can offer specific information about the shipment and may clarify any queries regarding delays. For contact information, it is recommended to visit the current DHL UK website, where additional resources and assistance options are available. If the delay continues to cause concern, customers may also explore options for raising inquiries through the established customer support channels available on the DHL website. It is essential to have relevant shipment details to help facilitate assistance.
Answered Jul 2nd 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All DHL Express (UK) Questions

Need to contact DHL Express (UK)?

If you need to talk to DHL Express (UK) customer service, now that you have the answers that you needed, click the button below.
Contact DHL Express (UK)

DHL Express (UK)

Find a list of many popular DHL Express (UK) questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
DHL Express (UK) Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!