What is your return/exchange policy?

At Cuticura.com, we value customer satisfaction and offer a hassle-free return/exchange policy. If you're not completely happy with your purchase, you can return or exchange the item within 30 days of receipt. To be eligible, products must be unused, in their original packaging, and accompanied by the proof of purchase. To initiate a return/exchange, simply contact our customer service team via phone or email, and they will guide you through the process. Please note that we do not cover return shipping costs unless the item received is damaged or defective. Once your returned item is received and inspected, we will promptly process your refund or exchange. For more detailed information, please refer to our Returns & Exchanges page on our website. Your satisfaction is our priority, and we strive to ensure a seamless shopping experience with Cuticura.com.