Can I return or exchange a product?

Yes, you can return or exchange a product with Curtainworks.com. We understand that sometimes the items may not meet your expectations or requirements. If you are not fully satisfied with your purchase, we offer a hassle-free return or exchange process. To initiate a return or exchange, simply contact our customer service within 30 days of receiving your order. Our friendly team will guide you through the process and provide a Return Merchandise Authorization (RMA) number. Please ensure that the product is unused, in its original packaging, and accompanied by all accessories and documentation. Once we receive and inspect the returned item, we will either issue a refund or exchange it based on your preference. Please note that certain exclusions and restrictions may apply, so we encourage you to review our full return policy on our website.