What should I do if I receive a defective or damaged item?
Asked a year ago
If you receive a defective or damaged item, please contact our customer service team immediately to report the issue. We will work with you to provide a replacement or refund for the item. In order to expedite the process, it would be helpful if you have your order number and photos of the damaged item ready to provide to our team. Our goal is to ensure you are satisfied with your purchase and we will do our best to resolve the issue promptly.
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