What is the return/exchange policy for Ctespresso products?

At Ctespresso, we understand that sometimes you may change your mind or encounter an issue with your purchase. That's why we offer a hassle-free return/exchange policy. If you are unsatisfied with your Ctespresso product, you can return it within 30 days of purchase for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by proof of purchase. However, please note that we do not accept returns or exchanges on opened or used coffee pods due to health and safety reasons. To initiate a return or exchange, simply contact our friendly customer service team, provide your order details, and they will guide you through the process. We strive to ensure your complete satisfaction with Ctespresso products.