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What should I do if my package arrives damaged?

Asked 2 years ago
If a package arrives damaged, the first step is to carefully inspect the contents while keeping all original packaging materials intact. It is important to document the damage with photographs, as this can be helpful when reporting the issue. Once the damage has been assessed, you should check the return policy and procedures outlined on the Cruisercustomizing.com website. Many retailers, including Cruisercustomizing.com, have specific instructions for returning damaged items. Generally, you will need to contact their customer service to report the damage and initiate the return process. Make sure to provide them with details such as your order number, the nature of the damage, and any photos you have taken. Be sure to follow any additional steps they provide for returning the item. It is advisable to act promptly, as many return policies have time limits. If you require further assistance or clarification, you may want to refer to the current webpage for additional guidance or contact information.
Answered Sep 24th 2025

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