What is your return policy?

Crucial has a straightforward return policy that ensures customers are satisfied with their purchases. Generally, if a customer is not completely satisfied with a product, they may return it within thirty days of the original purchase date for a full refund or exchange. However, it is essential to note that the item must be in its original condition, unopened, and in its original packaging to qualify for a return. For returns that involve defective products, Crucial typically provides solutions that may include sending a replacement without requiring the item to be returned. This policy aims to provide an efficient resolution for customers who experience issues with their products. Additionally, it is important to keep the proof of purchase, as it may be needed during the return process. Customers are encouraged to check the specific details and any potential exceptions to the return policy as they might vary depending on the region or the specific product category. For the most accurate and comprehensive information on the return policy and additional guidelines, it is recommended to refer to the relevant sections of the Crucial website. There, customers can find the latest updates and contact information if necessary.