Can I cancel my order?

Yes, you can cancel your order on Crownawards.com. However, please note that cancellations are only possible if your order has not entered the production phase. Once your order has begun production, it cannot be canceled. To cancel your order, you must contact our customer service team as soon as possible. Provide them with your order details, including the order number, and state your intention to cancel. Our customer service representatives will assist you in canceling the order and issuing any necessary refunds. It is important to act quickly to have the best chance of canceling your order successfully. Please be aware that customized or personalized items may not be eligible for cancellation, as they are made specifically to your specifications.