What is your return policy?

Croftandlittle.com has a clear and concise return policy designed to ensure customer satisfaction. Generally, all items purchased from Croft and Little can be returned within a specified time frame, typically within thirty days of receiving your order. It is important to note that items should be unused and in their original condition, including packaging and tags, to qualify for a full refund. Some items may be marked as final sale, which means they are not eligible for returns. It is advisable to check the specific product details when making a purchase. To initiate a return, customers must follow the outlined steps provided on the Croftandlittle.com website. This usually involves submitting a return request, where customers may need to provide details such as order numbers and the reason for the return. Once the return is approved, instructions for sending the item back will be given. Customers should also be aware that return shipping costs may be the responsibility of the buyer unless the return is due to an error on the part of Croft and Little, such as receiving the wrong item. For those who wish to exchange an item, it may be necessary to return the original item and place a new order for the desired replacement. Croftandlittle.com values its customers and aims to make the return process as seamless as possible. For the most accurate and up-to-date information regarding the return policy, it is recommended to visit the website directly, as it may contain important details specific to your purchase and current policies.