What is your return policy?

Our return policy at Creativity Institute is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging, with all accessories included. Shipping costs are non-refundable, and customers are responsible for return shipping charges unless the return is due to a mistake on our part. To initiate a return, simply contact our customer support team for further instructions. Please note that certain items, such as custom-made or personalized products, may not be eligible for returns. We strive to make your shopping experience at Creativity Institute as hassle-free as possible, and our return policy reflects our commitment to customer satisfaction.