What is your return policy?

Our return policy at Costumeplays.com is designed to ensure customer satisfaction. We understand that sometimes the costumes may not meet your expectations, so we offer a hassle-free return process. If you are unsatisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. The returned item must be in its original condition and packaging, with all tags attached. Please note that we do not cover the return shipping costs unless the item is damaged or defective. To initiate a return or exchange, simply contact our customer support team, and they will guide you through the process. We aim to provide a seamless and satisfactory shopping experience for all our customers.