Can I cancel or modify my order?

Yes, you can cancel or modify your order on Costumeplays.com, but it is subject to certain conditions. If you wish to cancel or modify your order, it is recommended to do so within 24 hours of placing the order. This ensures that the order has not been processed or shipped yet. After 24 hours, the cancellation or modification request may not be guaranteed. To cancel or modify your order, simply contact our customer support team via email or phone with your order details. However, please note that any modifications may affect the total order amount or delivery timeline. Additionally, refunds for cancellations will be processed according to our refund policy, which can be found on our website.