What is the return policy?

At CostumeCraze.com, we understand that sometimes you may need to return an item. That's why we offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving the item. To initiate a return, simply contact our customer service team and provide them with your order details. We will guide you through the return process and provide you with a return merchandise authorization (RMA) number. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive the returned item, we will issue a refund back to your original payment method. Keep in mind that certain items, such as clearance or personalized products, may not be eligible for return. For more detailed information, kindly refer to our return policy page on our website.