What is your return or refund policy?

Our return and refund policy at Copyworks USA is designed to ensure complete customer satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items. Simply bring your item, along with the original receipt, to any of our store locations within 30 days of purchase to receive a full refund or exchange. However, please note that certain items are non-refundable, such as custom orders or personalized items. For returns made after the 30-day period, store credit may be offered instead. Additionally, all returned items must be in their original condition, with all packaging and tags intact. Our goal is to provide a hassle-free shopping experience, and we are committed to resolving any issues promptly and satisfactorily.