What is your return policy?

Our return policy at Copiersupplystore.com is designed to ensure customer satisfaction. We understand that sometimes, products may not meet your expectations or arrive damaged. We offer a hassle-free return process for such cases. If you are not satisfied with your purchase, you can return it within 30 days of delivery. The product must be unused, in its original condition, and in its original packaging. Please reach out to our customer service team via email or phone to initiate the return process. In case the product arrived damaged or there was an error in your order, we will cover all return shipping costs. However, if you simply changed your mind or ordered the wrong item, customers are responsible for the return shipping costs. Once we receive the returned item and it meets the required conditions, a refund will be issued promptly. Please note that certain items may be subject to restocking fees. For more information or clarification regarding specific return situations, refer to our Returns & Refunds page or contact our customer service team.