Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but it must be done within a specific timeframe. Once your order is placed, our team immediately begins processing it for shipment. If you wish to cancel or make changes, please contact our customer service department as soon as possible. They will check the status of your order and advise you accordingly. However, please note that if your order has already been shipped, we cannot make any changes or cancellations. In such cases, you may need to return the items following our return policy. We strive to provide the best customer experience, so we encourage you to reach out promptly for any order changes or cancellations to ensure a smooth process.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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