What is your refund policy?

Our refund policy at Coolinflatables.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving the product. To be eligible for a refund, the item must be in its original condition and packaging, unused, and free from any damages or defects. Please note that certain products, such as customized inflatables, may not be eligible for a full refund. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a reasonable timeframe and credited back to the original method of payment. Please refer to our refund policy for more details on specific scenarios and exceptions.