Can I return or exchange my glasses?

Asked a year ago
Yes, at Coolframes.com, we understand that sometimes you may not be fully satisfied with your glasses. That is why we offer a hassle-free return and exchange policy. If for any reason you are unsatisfied with your purchase, you can return or exchange your glasses within 30 days of delivery. Simply contact our customer service team, and they will guide you through the process. Please note that the glasses must be in their original condition and packaging, free of any damages or alterations. Additionally, prescription lenses cannot be refunded or exchanged unless there are defects in manufacturing. We are committed to ensuring your complete satisfaction, so rest assured that we will make every effort to accommodate your needs.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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