Can I cancel or modify my order after it has been placed?
Yes, you can cancel or modify your order on Coolframes.com, but it is subject to certain conditions. If you wish to cancel or make changes to your order, you must contact the customer service team as soon as possible via phone or email. They will assist you in assessing if the cancellation or modification can be accommodated based on the current status of your order. If your order has already entered the processing or shipping stage, canceling or modifying may not be possible. However, in such cases, you can still initiate a return or exchange once you receive the product. It is recommended to review Coolframes.com's cancellation and return policies for detailed information on the process and any associated fees.
Answered Nov 2, 2023
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