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Can I request a replacement for a missing item in my order?

Asked 4 months ago
If you are missing an item from your order placed with Cooking.com, there is typically a process in place for addressing such issues. Generally, customers are encouraged to review their order details thoroughly to confirm if the item may have been inadvertently overlooked or if there are any notes regarding its status. If it indeed appears that the item is missing, customers may need to report the situation as soon as possible to ensure a timely resolution. It is important to check the specific policies regarding missing items on the Cooking.com website, as the procedure may vary based on the situation and the items involved. Often, there are detailed instructions provided on how to proceed with a claim for a missing or defective item. This may include providing specific order information and potentially a description of the issue. Please ensure that any communication regarding your order includes relevant details such as your order number and the item description, as this will assist in expediting the process. For more information on contacting support or finding the exact steps, customers may want to look at the current web page for details on the matter.
Answered Aug 19th 2025

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