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Commonwealth Choice Customer FAQ

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What is Commonwealth Choice's Phone Number?

The question we are asked most often is about how to talk to Commonwealth Choice customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Commonwealth Choice Customer Questions

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Health Insurance Plans

What health insurance plans are available under Commonwealth Choice?

Commonwealth Choice provides a range of health insurance plans including individual, family, HMO, PPO, and EPO options designed...
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What is the cost of Commonwealth Choice health insurance plans?

The expense of health insurance plans from Commonwealth Choice depends on various factors such as plan type, coverage level,...
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Is dental and vision coverage included in Commonwealth Choice plans?

Commonwealth Choice health insurance plans vary, with some including dental and vision coverage while others might list them as...
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Are preventive care services covered under Commonwealth Choice plans?

Commonwealth Choice plans typically include coverage for preventive care services, which aim to maintain health and prevent...
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Enrollment and Changes

Is Commonwealth Choice available in all states?

Commonwealth Choice does not operate in every state, as the availability of its plans and benefits can differ based on state...
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Can I change my Commonwealth Choice plan after enrollment?

Yes, changes to a Commonwealth Choice plan are possible after enrollment, primarily during open and special enrollment periods....
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What options are available if I need to switch plans during the coverage year?

Individuals seeking to switch plans during the coverage year with Commonwealth Choice should first check for eligibility for a...
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Can I enroll in a Commonwealth Choice plan outside of open enrollment?

Enrollment in Commonwealth Choice plans is mainly available during open enrollment periods. However, special enrollment periods...
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Coverage and Services

Can I keep my current doctor if I enroll in Commonwealth Choice?

Keeping your current physician when enrolling in Commonwealth Choice hinges on the specific plan you choose, as each plan may...
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What is the coverage period for Commonwealth Choice plans?

Commonwealth Choice plans usually provide annual coverage, lasting one year from enrollment. After this period, you can renew...
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Can I cancel my Commonwealth Choice plan?

Yes, cancelling a Commonwealth Choice plan is usually possible, but it depends on the specific plan type and the terms of your...
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Does Commonwealth Choice offer telehealth services?

Commonwealth Choice typically includes telehealth services allowing members to remotely consult healthcare providers. These...
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Finding Providers

What resources are available for understanding my health plan benefits?

Commonwealth Choice offers various resources to help members understand their health plan benefits, including a member portal...
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How do I find a provider that accepts my Commonwealth Choice plan?

To find a provider that accepts a Commonwealth Choice plan, visiting their official website is recommended, where you can...
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