What is your return policy?

At Comfortairdirect.com, we strive to provide the best customer satisfaction possible. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy. Items can be returned within 30 days of the purchase date, provided they are in their original condition and packaging. We understand that sometimes things don't turn out exactly as planned, so we want to make the return process as smooth as possible. To initiate a return, simply contact our customer service team, and they will guide you through the necessary steps. Please note that certain items, such as customized or special-order products, may not be eligible for return. Rest assured, we are committed to resolving any issues and making your experience with us pleasant and worry-free.