What is Coach’s return policy?

Coach's return policy allows customers to return products within 30 days of purchase for a full refund or exchange. The item must be in its original condition, unworn, and accompanied by the original receipt. However, personalized or monogrammed products cannot be returned unless they are flawed or damaged upon receipt. Online purchases can be returned via mail or in-store, while in-store purchases can be returned or exchanged at any Coach store within the same country. In case of returning an item by mail, customers must contact Coach's customer service to receive a return authorization number. The return shipping cost will be borne by the customer unless the item is damaged or incorrect. Overall, Coach aims to provide a hassle-free return experience for its customers by ensuring a fair and flexible policy.