What is your policy on expired or defective products?

Clicktoshop.com aims to ensure customer satisfaction and takes matters related to expired or defective products seriously. Generally, the store's policy allows customers to report issues with products that are found to be defective or expired upon receipt. When a customer encounters such a situation, it is recommended they review the specific return and refund policies outlined on the website, as these can vary by item. Typically, customers are encouraged to provide clear documentation of the issue, which may include photographs and a description. This information can be helpful in facilitating the return process. Additionally, depending on the circumstances, Clicktoshop.com may offer a replacement or refund for products that are found to be defective or expired. For the most accurate and detailed information regarding this policy, customers are advised to check the current web page specific to returns and refunds. This will ensure that they receive the latest guidelines and instructions tailored to their situation.