What is your policy on expired or defective products?

Asked a year ago
At Clicktoshop.com, we take utmost care to ensure the quality and reliability of our products. In the rare event that you receive an expired or defective item, we have a comprehensive policy in place to address any concerns. If you notice that a product has expired or is defective upon arrival, please reach out to our customer support team within 7 days of receiving the item. Our dedicated team will promptly assist you and provide a suitable resolution. This may include a replacement of the product, a refund, or store credit, depending on the specific circumstances. We value our customers' satisfaction and strive to resolve any issues promptly and to their full satisfaction. Your trust in our products and services is of utmost importance to us.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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