What is the return policy?

Asked a year ago
Our return policy is designed to ensure customer satisfaction and hassle-free returns. If, for any reason, you are not completely satisfied with your purchase from Classicsportshoes.com, you may return the item within 30 days of receipt. We accept returns of unworn, undamaged, and unaltered merchandise with the original packaging and tags intact. However, personalized or custom-made items cannot be returned unless they are defective. To initiate a return, please contact our customer service team who will provide you with a return authorization number and further instructions. Please note that return shipping costs are the responsibility of the customer, except for cases where the item received is defective or incorrect. Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to be processed. For more details or specific inquiries regarding our return policy, kindly refer to our Returns page or contact our customer service team.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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