What if the item I received is defective or damaged?

If you receive a defective or damaged item from Classicsportshoes.com, we apologize for any inconvenience caused and are here to assist you promptly. To resolve this issue, please follow our simple return process. First, contact our customer support team within 7 days of receiving the item, providing them with details about the defect or damage. It's recommended to include photos as well. Our dedicated team will review the information and guide you through the return procedure. Once we receive and inspect the defective item, we will provide you with a replacement free of charge, or initiate a full refund, depending on your preference. Rest assured, we prioritize customer satisfaction and strive to swiftly resolve any concerns you may have regarding defective or damaged products.