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Can I cancel or change my order?

Asked 2 years ago
Citywinecellar.com typically allows customers to cancel or change their orders, but specific policies may vary based on the order's status and the timing of the request. Once an order is placed, it is processed quickly, so immediate action is often necessary. If an order has already been shipped, changes may not be possible. Generally, it is best to refer to the order confirmation email or the website for information regarding order modifications or cancellations. Instructions and options may be outlined there. For personalized assistance, visiting the customer service section of the City Wine Cellar website may provide additional guidance on how to proceed with a cancellation or change request.
Answered Oct 5th 2025

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