What is your return policy?

Chronoshark.com offers a straightforward return policy designed to ensure customer satisfaction. Customers who have purchased a timepiece from Chronoshark can typically return their items within a specified timeframe, usually within thirty days of receipt. This allows customers to examine their watches and ensure they meet their expectations. For an item to qualify for a return, it should be unworn, in its original packaging, and accompanied by all original materials, such as tags and warranty cards. It is important to note that certain items may be excluded from this policy, particularly those that have been personalized or altered. Once a return request is initiated and the item is received by Chronoshark, the refund process usually occurs within a defined period, which may take a few days to reflect in the customer's account, depending on the payment method used. For the most accurate and up-to-date information about the return policy, interested individuals should refer to the specific section on the Chronoshark website. This section will provide detailed guidelines on how to initiate a return, along with any other relevant instructions or requirements.