What if I receive a faulty or damaged item?

If you receive a faulty or damaged item from Chronoshark.com, we are here to help. In such cases, we apologize for any inconvenience caused and kindly request you to contact our customer support team immediately. Our dedicated representatives will assist you through the process of resolving the issue promptly. We may ask for your order details and a description or photographs of the faulty or damaged item. Once reviewed, we will determine the most suitable solution to address the problem, which may include offering a replacement, repair, or refund. Our aim is to ensure your complete satisfaction with your purchase, and we strive to resolve any issues with utmost care and efficiency.