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What should I do if my order is lost or damaged?

Asked 3 months ago
If an order from Christysports.com is lost or damaged, the first step is to gather all relevant information regarding the order. This includes the order confirmation number, tracking details, and any photographs of the damaged item, if applicable. Having this information handy will facilitate a smoother resolution process. Next, it is advisable to check the current web page for any specific policies or procedures related to lost or damaged orders. Christysports.com typically provides guidelines on how to report these issues, as well as information on the return or exchange process. In the event that the order is deemed lost, it is usually important to verify with the carrier, as they may have additional details or may be able to assist in locating the package. If the item is damaged, it is essential to follow the guidelines provided by Christysports.com for returns or exchanges. Lastly, it can be beneficial to keep an eye on any communications from the company regarding your order, as updates may arrive via email or through your account on the website. Being proactive and following the established procedures will help in resolving the situation effectively.
Answered Sep 11th 2025

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