How Do I Check the Status If My Delivery from ChowNow?

Did you know that nearly 75 percent of diners visit a restaurant's web platform before deciding to order any meal? Circumstances such as these and the fact that 33 percent of all restaurant service providers in the US have existing ordering applications led to the invention of ChowNow.

Headquartered in Los Angeles, California, ChowNow is an online food ordering platform that connects customers with their local or favorite restaurants via mobile or Facebook. Specifically, ChowNow allows restaurants to offer efficient online ordering options to their customers via mobile-branded apps for iPhones and iPad, the existing website, or through their Facebook handle.

Unlike competitor apps such as Seamless and GrubHub, ChowNow isn't a consolidated food ordering resource for local restaurants. Instead, it allows restaurant business owners to individually tweak, enhance, or brand their existing ordering platforms. In this context, as aforementioned, restaurants can receive orders via ChowNow's Facebook Ordering App. During its development, Facebook was one of the top destinations the management considered for seamless integration. This was because more than 70 percent of US-based restaurants have a Facebook presence, where customers convene for engagement.

Over the years, the ordering platform has amassed significant popularity amongst restaurant owners and customers, with current market reports indicating that it powers quality online ordering systems for more than 14,000 independently-owned restaurants in the US and Canada. As such, its customers must understand how they can check the status of their orders on ChowNow. That information is detailed as follows.

How do I check the status of my delivery from ChowNow?

Once you've placed your order the restaurant has accepted it, you should receive an order confirmation message that tells you the approximated pickup or delivery time. However, if you grow impatient and you want to track your order, you can follow the steps outlined below;

• Start by trying to log in to your account by visiting get.chownow.com/login.
• On your right, you should see the customer login option under the label reading, "Did you order takeout? Check your orders here."
• Click on the red button to proceed to the login form.
• Provide your email address and password, then select the login button.
• Once you're logged in, look for the "My Account" dashboard to view your order's status.
• While here, select "My Orders" or the option that reads "Order History" in the account dashboard.
• You should see a list of all the orders you've made. From this list, you can check the status of an order you've placed by clicking on the "Order Number" link.

Once you're done with that, you should receive a real-time update of the location of your order. If you encounter any problems, you can try the alternative procedure detailed as follows;

• Visit https://www.secureordertrack.com/chownow-order-tracking-status-online/.
• Go to the section labeled "Method 1". This method requires you to provide the AWB number you received after the restaurant confirmed your order.
• Enter that number inside the underlying space.
• After you've done that, you can now view or track the status of your order in real-time.

Besides that, there are a few crucial concepts you should have in mind every time you're placing an order with ChowNow.

• Firstly, you do not have the option of making edits once you've completed your order and your credit card payment has been processed. If you need to change your order, you may have to speak with the restaurant in question to tell them to cancel your order so you can place another.
• If you keep getting an error message that reads, "It looks like there are a few errors with your order. Common errors include a missing phone number or invalid credit card credentials", then you may need to look into the way you've entered your credit card details. Other common mistakes may also include an incorrect zip code or Card Verification Value.

Alternatively

The best way to receive timely updates on your order's location is by calling ChowNow's customer care representatives.