What is your return policy?

Asked a year ago
Our return policy at Chocolatesource.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, we accept returns within 14 days of delivery. To be eligible for a return, the product must be unopened and in its original packaging. We do not accept returns on perishable items, such as chocolates and other confectioneries, for quality and safety reasons. However, if you receive damaged or defective products, please contact our customer service team immediately, and we will gladly assist you with a replacement or refund. Please note that shipping costs for returned items are the responsibility of the customer, unless the return is due to an error on our part. For further details on our return policy, please visit our website or reach out to our dedicated customer support.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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