Can I cancel or change my order?

Yes, you can cancel or change your order on Chineselaundry.com, but please note that it is time-sensitive. Once you have submitted your order, you have a limited window of time to make any modifications or cancellations. We recommend contacting our customer service team as soon as possible through our provided helpline or email. If your order has already been processed and shipped, we regret to inform you that cancellations or changes are no longer possible. However, in such cases, you can always return the items for a refund or exchange them in accordance with our return policy. Please refer to our "Returns and Exchanges" page for more details on the process and eligibility criteria.