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Can I cancel or modify my order?

Asked 2 years ago
Chick's Saddlery typically allows customers to cancel or modify their orders, but specific policies and procedures may apply. Generally, if you wish to cancel or change an order, it is advisable to act quickly since orders are often processed promptly after placement. It is important to check the order confirmation email you received, as there may be information regarding the cancellation or modification process included. In most cases, if the order has not yet shipped, you may have the option to cancel or modify your order directly through the customer account on the Chick's Saddlery website. However, if the order is already in the shipping process, options may be limited. To find exact details regarding the cancellation or modification of an order, you should refer to the Chick's Saddlery website. There you will likely find information under the customer service section or relevant policies. This can help you understand the steps you need to take based on your specific situation.
Answered Sep 29th 2025

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