Can I cancel or modify my order?

Yes, customers can cancel or modify their orders as long as they contact our customer service team within 24 hours of placing the order. To cancel an order, customers need to provide the order number and the reason for cancellation. If the order has already been shipped, cancellation may not be possible. However, customers can still return the items for a refund or exchange once they receive the package. For order modifications, customers can request changes such as adding or removing items, updating shipping address, or adjusting quantities. Changes can be made until the order is shipped. It is recommended to promptly contact our customer service team via phone or email for any cancellation or modification requests.