What should I do if I receive a damaged item?
Asked a year ago
If you receive a damaged item from Charles & Marie, please contact our customer service team immediately. Provide details about the damage and include photos if possible. We will work quickly to resolve the issue and provide you with a replacement or refund. Your satisfaction is our top priority, and we want to ensure you have a smooth and pleasant shopping experience with us. Thank you for your understanding and cooperation.
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