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Characters.com Customer FAQ

Top Answers & How-to Guides

What is Characters.com's Phone Number?

The question we are asked most often is about how to talk to Characters.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if my character gets deleted or lost?

If a character gets deleted or lost on Characters.com, users should first check if it was accidentally archived or misplaced....

Are there any age restrictions for creating characters on Characters.com?

Characters.com does not enforce strict age limits for creating characters, but it encourages minors to have parental guidance....
Ask any question you have about Characters.com customer service, get an answer now.
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Recent Characters.com Customer Questions

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Customization and Creation

Can I customize the appearance of my character?

Users of Characters.com can indeed tailor their character's appearance with numerous options, including clothing, colors, and...
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Are there any limitations on the number of characters I can create?

Characters.com has guidelines on character creation that can differ by user account type or subscription. Typically, free users...
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Are there any guidelines or restrictions for naming my characters?

Characters.com provides guidance on character naming, emphasizing creativity while advising against names that are too similar...
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Can I create characters in languages other than English?

Characters.com mainly offers resources for character creation in English, yet users can integrate diverse cultural and...
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Can I edit my characters after they are created?

Characters.com allows users to edit their characters post-creation, enabling changes to physical traits, clothing, and other...
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Transfer and Collaboration

Can I transfer or share my characters with other users?

Transferring or sharing characters on Characters.com depends on the platform's specific policies. Users may be able to showcase...
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Can I collaborate with other users on character creation?

Users can collaborate on character creation at Characters.com by engaging in discussions and sharing ideas in forums. Although...
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Searching and Attributes

Is there a way to search for specific character traits or attributes?

Characters.com provides various tools for users to find characters based on specific traits or attributes. Users can filter...
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What are character leveling options available?

Characters.com provides various character leveling options that enhance user engagement and personalization. Users can upgrade...
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Account and Security

What happens if my character gets deleted or lost?

If a character gets deleted or lost on Characters.com, users should first check if it was accidentally archived or misplaced....
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Are there any age restrictions for creating characters on Characters.com?

Characters.com does not enforce strict age limits for creating characters, but it encourages minors to have parental guidance....
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Commercial Use and Events

Can I use characters created on Characters.com for commercial purposes?

Using characters from Characters.com for commercial purposes typically necessitates obtaining permission through a licensing...
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Are there any special events related to character creation?

Characters.com frequently organizes various special events focused on character creation, such as contests, workshops, and...
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