What if the product I receive is damaged or defective?

If a customer receives a damaged or defective product from Cellpig.com, it is important to first examine the item and take note of any visible issues. It is advisable to document the damage by taking photographs, as this can assist in substantiating the claim if necessary. Cellpig.com typically has a return policy in place to address situations involving damaged or defective products. Customers are encouraged to review the terms of the return policy provided on the Cellpig.com website, as these terms will outline the specific steps to take in order to initiate a return or exchange. Generally, customers will be required to contact Cellpig regarding their issue, and they may need to provide evidence of the damage or defect. Upon receiving the relevant information, Cellpig.com usually guides the customer through the return process, which may include instructions on shipping the product back, as well as any timelines for processing refunds or exchanges. It is important to act promptly, as return policies often have a time limit from the date of purchase. Customers should also take care to keep the original packaging if possible, as this may be required for a return. For the most accurate and detailed information regarding returns, customers can visit the Cellpig.com website, where they will find contact information and specific guidelines tailored to handling damaged or defective products.