What is your return policy?

Our return policy at Carrotink.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 100% satisfaction guarantee, allowing customers to return any unused or defective products within 365 days of purchase. To initiate a return, simply contact our customer service team, and they will guide you through the process. Once we receive the returned item, we will process a full refund or provide a replacement, according to your preference. Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We highly value our customers' trust and strive to make the return process as seamless as possible. Rest assured, we are committed to resolving any issues promptly and ensuring your complete satisfaction.