What is the return policy for products purchased from Carphone Warehouse?

Carphone Warehouse has a straightforward return policy that ensures customer satisfaction. If you purchase a product from Carphone Warehouse and wish to return it, you have 14 days from the date of purchase to initiate the return. The item must be in its original condition, with all accessories and packaging intact. Simply bring the product to any Carphone Warehouse store along with the original receipt, and our friendly staff will process the return. If you prefer a refund, the amount will be credited back to your original payment method. In case you prefer an exchange, you can choose a different product of equal value. Please note that certain items, such as software downloads or used phones, may not be eligible for return due to hygiene or copyright reasons. For any further information or clarification, our knowledgeable customer service team is always ready to assist you.