What is your return policy?

Our return policy at Carolwrightgifts.com allows customers to return any unwanted or defective items within 30 days of purchase. To be eligible for a return, the item must be in its original packaging and in unused condition. Returns can be processed either by mail or through our website. Customers have the option to receive a full refund in their original form of payment or choose store credit to use on future purchases. Please note that some items such as personalized or intimate products are non-returnable for hygiene reasons. Additionally, the cost of return shipping is the responsibility of the customer unless the item is defective or damaged. We strive to ensure customer satisfaction and make the return process as hassle-free as possible.