Can I return or exchange a product I purchased from Carol Thompson Beauty Secrets?

Yes, you can return or exchange a product you purchased from Carol Thompson Beauty Secrets within 30 days of the purchase date. We understand that sometimes products may not meet your expectations or may arrive damaged, and we want to ensure your satisfaction. To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by the purchase receipt or proof of purchase. You may choose to receive a refund for the returned product or exchange it for another item of equal value. Please note that shipping fees are non-refundable, and the customer is responsible for any return shipping costs. For further assistance or to initiate a return or exchange, please contact our customer support team through the provided contact information on our website.