What is your return policy?

Asked 6 months ago
Our return policy at CarPartsWarehouse.com is designed to provide our customers with a hassle-free experience and maximum satisfaction. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of receipt. However, it is important to note that all returned items must be in their original condition, unused, and in their original packaging. To initiate a return, simply contact our customer service team, and they will guide you through the process. Depending on the nature of the return, different options may be available, such as refund, exchange, or store credit. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item received was incorrect or damaged. We aim to process all returns in a timely manner, and once approved, refunds are generally processed within 3-5 business days. Our goal is to ensure your complete satisfaction and exceed your expectations with our return policy.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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