What if the part I receive is damaged or defective?
If you receive a damaged or defective part from CarPartsWarehouse.com, we are here to help rectify the situation. We understand that such instances can occur occasionally and we apologize for any inconvenience caused. To resolve the issue, please contact our customer support team within 30 days of receiving the item. Our knowledgeable and friendly representatives will guide you through the return and exchange process. We may request images or a description of the damage/defect for our records. Once we confirm the issue, we will either provide a replacement or facilitate a refund as per your preference. Rest assured, CarPartsWarehouse.com is committed to ensuring your satisfaction and providing a hassle-free experience when shopping for automotive parts.
Answered Nov 2, 2023
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