What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item, please contact our customer service team immediately to initiate a return or exchange process. We will work quickly to resolve the issue and provide you with a replacement product or refund as needed. It is important to document the damage with photos and provide any necessary information to expedite the process. Our goal is to ensure that you are satisfied with your purchase and receive a quality product. Thank you for your cooperation in resolving this issue.
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