Can I cancel or modify my order after it has been placed?

Once an order has been placed with Candlebay.com, there may be limited options for cancelling or modifying it depending on the status of the order. In most cases, if the order is still in processing and has not yet been shipped, customers may have the ability to modify their order details such as quantities or items, or to cancel the order altogether. However, if the order has already been processed or shipped, changes cannot typically be made, and cancellation may no longer be possible. Candlebay.com strives to process orders swiftly, making it essential to act quickly if a customer wishes to cancel or modify their order. It is advisable to check the current webpage for information related to the order cancellation or modification process, as policies can vary and may be detailed there. If modifications to an order are desired, it may require providing specific details about the order itself. Customers should be prepared with their order number and any relevant information they have received regarding the confirmation to expedite the process. Additionally, it is important to note that returns or exchanges may be available for certain products after delivery, following the company’s return policy. Thus, understanding the specific products and their eligibility for return or exchange can be beneficial for customers navigating changes to their orders.