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Campmor.com Customer FAQ

Top Answers & How-to Guides

What is Campmor.com's Phone Number?

The question we are asked most often is about how to talk to Campmor.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Campmor.com Customer Questions

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Ordering and Payment

How can I place an order?

To place an order on Campmor.com, customers should browse the site, use the search bar, select a product, add it to the cart,...
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What payment methods do you accept?

Campmor.com accepts various payment methods, including major credit cards like Visa and MasterCard, and also PayPal. Payment...
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Can I cancel or change my order?

To modify or cancel an order with Campmor, it is important to act quickly, as orders are processed promptly. Changes are best...
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Promotions and Offers

How do I unsubscribe from your newsletter?

To unsubscribe from the Campmor newsletter, locate the unsubscribe link at the bottom of their emails. Following that link will...
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How can I sign up for promotional offers and discounts?

To receive promotional offers from Campmor.com, users should join the mailing list on their website, often found at the...
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Do you have a loyalty program?

Campmor.com has a loyalty program that rewards frequent shoppers by allowing them to earn points with purchases, which can be...
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Do you offer gift cards?

Campmor.com does provide gift cards, making it a great choice for anyone wanting to gift outdoor gear. These cards come in...
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Shipping and Delivery

Do you offer international shipping?

Campmor.com does offer international shipping, but the specifics depend on the destination and items purchased. Customers are...
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Can I track my order?

Yes, tracking orders from Campmor.com is possible through a confirmation email with a tracking number. Customers can enter this...
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Can I schedule a pickup for my order?

Campmor.com generally does not provide a service for scheduling order pickups, as items are mostly shipped to the customer's...
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Returns and Refunds

What is your return policy?

Campmor.com offers a customer-friendly return policy, generally allowing returns within 30 days if items are unused and in...
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What if the item I want is out of stock?

If an item is out of stock at Campmor.com, check back frequently since inventory can change. You might also find alternative...
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Do you offer price matching on outdoor gear?

Campmor.com strives to offer competitive prices on outdoor gear, but specifics about price matching aren't always clear....
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Products and Lifespan

What is the expected lifespan of your outdoor equipment?

The lifespan of outdoor equipment like tents and sleeping bags varies based on factors such as type, usage, and maintenance,...
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Do you sell used or refurbished products?

Campmor.com mainly offers new outdoor gear but may have occasional promotions for lightly used or refurbished items. Customers...
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