What happens after I file a complaint?

After an individual files a complaint with the California Department of Fair Employment and Housing, the process typically involves several key steps. Initially, the complaint is reviewed to ensure it falls within the jurisdiction of the Department and meets the necessary criteria. If the complaint is deemed valid, an investigation is initiated. This investigation may include gathering evidence, interviewing witnesses, and reviewing relevant documents to ascertain the facts surrounding the complaint. During this period, the Department may also engage with both the complainant and the respondent to explore options for resolving the dispute. If appropriate, mediation may be suggested as a means to facilitate a mutually agreeable resolution. This can be a quicker and less adversarial approach than formally proceeding with further investigations. If the investigation concludes that there is sufficient evidence of discrimination or unfair practices, the Department may issue a right-to-sue letter, allowing the complainant to pursue legal action in court. Conversely, if the investigation finds insufficient evidence, the Department may dismiss the complaint, providing the complainant with the option to seek legal counsel if they wish to proceed further. For comprehensive details on the process, individuals are encouraged to refer to the official page of the California Department of Fair Employment and Housing.